Man Group

Job details

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Job type

  • Full-time


Riverbank House 2 Swan Lane, London


Pulled from the full job description
  • Company pension
  • Gym membership
  • Sick pay

Full job description

About the Role:
Man Group Plc is seeking an ambitious Client Operations Apprentice. You will join the Client Operations team in London and will be expected to show initiative, eagerness to learn and diligence. In return, we will offer exposure to a broad systems, operational control, and risk management environment, as the team is a hub for all investor flows oversight across Man’s investment engines.
About the Apprenticeship:
The Apprentice will be studying the Level 3 Salesforce Administrator Apprenticeship alongside LDN Apprentices and will be given full support in achieving the qualification.
Please note this is a fixed-term apprenticeship role offered as part of Man Group’s School Leaver Programme, targeting motivated students aged 17-23, there may be the potential to move into a full-time role following the completion of the programme.
We are unfortunately unable to sponsor visas for this programme or provide this opportunity to individuals who already have a similar qualification at a higher level than the apprenticeship associated with this programme.
  • Learn about the key systems being used by the team and how best to use these effectively and efficiently, in particular Salesforce ‘ServiceCloud’.
  • Assist the team in its management of queries / cases in the Salesforce ‘ServiceCloud’
  • Grow maintenance of Salesforce, gathering feedback on improvement opportunities and working collaboratively to implement
  • Support the oversight of all relevant Service Provider / Transfer Agency processes / procedures
  • Contribute to the team’s reconciliation of capital flows and accurate / timely reporting, as well as maintaining integrity of the firm’s data
  • Develop relationships globally with Sales, Middle Office, Front Office, and Senior Management. Ensure high level of client service and turnaround times for requests at all times with team.
Key Competencies:
  • Strong academics
  • Enthusiasm and eagerness to learn
  • Motivated and hardworking, with strong attention to detail
  • Excellent communication
  • Ownership, taking responsibility for assigned tasks
  • Proficient in Microsoft Office with intermediate ability in Excel (comfortable with large volumes of data and able to reconcile using combination of formulas, pivots etc.)
  • Willingness to learn new systems
Recruitment Timeline:
  • Application Window: 27th May – 23rd June.
  • Interviews: 1st – 26th July.
  • Offer Deadline: 2nd August.
  • Start Date: 9th September.
Our Culture, Values and Benefits at Man

Man Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact

Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two ‘Mankind’ days of paid leave per year as part of the Man Charitable Trust’s community volunteering programme.
We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.

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