• Full Time
  • London


Profile insights

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  • Purchasing
  • Procurement
  • Organisational skills
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  • GCSE
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Job details

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Job type

  • Full-time



Full job description


The Business Associate Oncology will support with the Country-to-Country (C2C) HCP engagements coordination as well as be responsible for the day to day administrative and business operations support of the Medical Director Oncology and the wider Oncology Teams.

The Business Associate Oncology will need to have good communication, planning and organization skills to be able to work effectively and prioritise tasks in a busy environment and to manage different stakeholder requirements. They will also need to have the ability to understand the critical compliance considerations pertaining to the pharmaceutical industry.


Key Responsibilities

Country – to – Country (~ 40 – 50%)

  • Act as the UK point of contact for country-to-country (C2C) HCP engagements. Manage the C2C mailbox, liaise with host country and UK Medical affairs to ensure compliance with global and local policies, and external regulations. Communicate clearly and efficiently the process requirements to the host country. Liaise with UK HCPs in relation to events. Conduct the appropriate due diligence checks and process payments for UK HCPs. Maintain an annual tracker of C2C UK HCP engagements. Follow our company C2C SOP at all times to remain compliant with process requirements.

Business Administration (~ 50 – 60%)

  • Provide administrative support and diary management support to the agreed stakeholders (namely Medical Director Oncology and their Teams)
  • Organise local and global business travel, handle complex travel requests, and visas (where appropriate) for leadership team and other staff as needed.
  • Prepare expense reports for Medical Director and raising purchase orders using Concur and Ariba
  • Manage Purchase Orders, due diligence and contracting (e.g., HCPs, vendors, etc.) for the Oncology team.
  • Lead, co-ordinate and manage the logistics (room bookings, scheduling, agenda, minutes etc.) of internal and external medical meetings, conferences, tours, workshops, team builds & events for the dedicated Leaders and other LT members as directed by the Medical Director. This would include teleconference, videoconference, and webcasts.
  • Attend relevant Admin Team regular meetings.
  • Proactively look for ways to continuously improve departmental working: assess internal administrative processes such as procurement, recruitment and look to propose alternatives where appropriate.


Qualifications and Experience

  • Minimum requirement GCSE grades A-C in English and Mathematics
  • Relevant administrative qualification
  • Previous experience in working in an international organisational setting.
  • Previous experience within a pharmaceutical company will be an asset.
  • Experienced administrator with evidence of potential to develop further.
  • Used to working in a busy environment with multiple stakeholders and competing demands on time.
  • Experience working with multiple systems, including procurement / purchasing systems.
  • Effective remote working experience
  • Well organized and able to work effectively and prioritise tasks in a busy environment.
  • Very good written and verbal communication skills
  • Enthusiastic and willingness to take the initiative.
  • Capacity to work autonomously and in a team.
  • Problem solving mindset.
  • Motivated to learn and improve existing systems and ways of working.
  • Written and spoken fluency in English.
  • Intermediate level user of standard MS applications (Word, Excel, PowerPoint)
  • Attention to detail & accuracy.
  • Good planning & organizational skills
  • Accountability.
  • Passionate about the company purpose, joining a company that ‘saves and improves patient lives’ – line of sight to patient.
  • Ability to understand the critical compliance considerations pertaining to the pharmaceutical industry.

Required Professional Competencies

  • Customer Knowledge and Service Excellence: Demonstrates a fundamental understanding of manager or stakeholders’ needs, requirements, and expectations. Demonstrates the ability to consistently deliver on commitments to manager and stakeholders. Demonstrates an awareness of when to keep his/her manager informed about progress and problems. Demonstrates the ability to effectively ask clear concise questions in order to obtain information from internal and external customers.
  • Computer and systems knowledge: Demonstrates comprehensive knowledge and detailed application of MS Office computer software. Demonstrates comprehensive understanding of our internal systems and applications essential to carry out job duties, including the ability to advance skills. Demonstrates the ability to perform intermediate commands (such as the manipulation of information within documents, spreadsheets, and presentations to produce a quality product)
  • Relationship Building and Management: Demonstrates a comprehensive understanding of the function he/she supports and a broad knowledge of our organizational structure; has the ability to apply this information to accomplish functional tasks. Demonstrates the ability to effectively utilize and maintain successful working relationships with internal and external contacts. Demonstrates the initiative to pro-actively seek out opportunities to help others in need. Deals with difficult conflicts that he/she may encounter without hesitation.
  • Compliance: Demonstrates a comprehensive understanding to interpret and apply our written policies, procedures, and guidelines in day-to-day work activities. Demonstrates the ability to use critical-thinking skills when interpreting and following internal policies. Demonstrates the ability to apply this knowledge to minimize business risks and ensure consistent use of established our systems/tools. Demonstrates the ability to handle and fully respect confidential and sensitive information and data.
  • Organizational Skills: Demonstrates the ability to prioritize work through frequent interruptions and changing deadlines. Demonstrates the ability to manage multiple tasks simultaneously. Consistently produces high quality work (e.g., making appointments, meeting preparations, travel plans, etc.). Must be able to act with flexibility and in a constantly changing environment.
  • Sound Judgement: Demonstrates the ability to handle complicated situations, issues or requests using good sense and sound judgment Demonstrates openness to coaching and direction from others. Demonstrates the ability to choose the best alternative based on a reasonable level of consideration of pros, cons, trade-offs, timing, and available resources. Demonstrates the ability to consistently respond in a timely manner, appropriate to the urgency of the situation.


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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.


Employee Status:




VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Applicable 



Valid Driving License:


Hazardous Material(s):


Job Posting End Date:


  • A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:05/30/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R293073




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