• Part Time
  • London SW10
  • 27,948 - 29,468 £ / Year

Chelsea and Westminster Hospital NHS Foundation Trust

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  • £27,948 – £29,468 a year

Job type

  • Part-time


London SW10

Full job description

We are looking for an enthusiastic and committed physiotherapy assistant to join our welcoming and friendly children’s physiotherapy team. The team provides high quality, family-centred care and support for our children and families with complex or long term medical needs within the boroughs of Hammersmith and Fulham, South Kensington and Chelsea, and South Westminster.

This post is based at Jack Tizard Special Educational Needs (SEN) School in White City. The post holder may also provide some support to our teams at the Chelsea and Westminster Hospital site in Chelsea and Parkview Centre for Health in White City as required.

The physiotherapy team works closely with families and children in Jack Tizard School as well as in their homes and clinics settings. We are focused on delivering a high quality physiotherapy service and work alongside the Jack Tizard school team to integrate and embed our physiotherapy treatments. The physiotherapy team works as part of a collaborative, multi-disciplinary team which includes other therapy staff such as speech and language therapists and occupational therapists, as well as the medical and nursing teams, teachers and teaching assistant staff.

Whilst in this role you will be working under the direction and guidance of the physiotherapy team to support the implementation of physiotherapy treatment and programmes to the students at Jack Tizard School. You will also be providing administrative support to the team. You will be supported to learn and develop a wide range of skills within this role and will have access to our departmental in-service training opportunities.

You will be expected:
To carry out designated tasks and activities independently as delegated by the responsible physiotherapist.

To work under the direction and appropriate supervision of the responsible physiotherapist although initiative is encouraged.

To provide administrative support to the physiotherapy team in the community including mainstream and special school settings.

To assist in maintaining a safe work environment.

To participate in CPD and other developmental activities related to the area of work.

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Roles and responsibilities

To carry out the appropriate procedures and related tasks that have been selected and delegated by the therapist with the appropriate level of competency. It is the joint responsibility of the therapy assistant and the supervisor to ensure the assistant is competent and confident in carrying out the required intervention and duties. These may involve mobilising and transferring patients, assisting with personal care tasks, undertaking home visits, carrying and installing equipment, well as carrying out and supervising others in carrying out exercise programmes.

To support the paediatric physiotherapists in specific treatment programmes this may involve regular manual handling of clients with considerable physical disability. The post holder will be expected to kneel, sit on heels, move inert young adult limbs and support clients whilst mobilising. They may also be expected to transfer clients; push wheelchairs, use hoists, and carry/install equipment.

To provide clients and carers with direction and guidance on a range of physical activities as directed by the physiotherapist. This may include encouraging clients and carers to become actively involved in maximising and maintaining their physical abilities.

Setting up equipment for use by therapists during treatment sessions or for use in the school or home environment.

To demonstrate knowledge of and provide advice and training on the safe use of therapy equipment to patients and those appropriate.

To participate in the maintenance, cleaning and recharging of therapy equipment.

To participate in maintenance of treatment areas in accordance with the health and safety policy and departmental procedures.

To cover for absent physiotherapy staff e.g. therapy assistants who work in another area, or support a physiotherapist/ occupational therapist who have staff shortages in their section if the need arises.

To comply with the Trust and school policy on confidentiality, maintaining strict confidentiality regarding any information pertaining to clients and their families.

To attend and actively participate in in-service training as required.

To attend staff and team meetings as required

To travel between sites as required using own, hospital or public transport.

To do home visits with or under direct supervision of a physiotherapist when needed

Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values

To understand the responsibilities and accountability of the role of physiotherapy assistant within the team.

To participate in the smooth running of work areas by undertaking administrative tasks e.g. making appointments, telephone calls and other clerical activities.

To keep regular and up to date records written or electronic data and assist the therapists as necessary with departmental statistics.

To make initial appointments for patients on the trust information system

according to departmental procedures

To make follow-up appointments for clients in person or changing appointments on the computer system as required and informing clients by telephone or letter.

Maintain appropriate levels of stock within the therapy team.

Arranging transport for clients and equipment.

Registering client referrals on the departmental computer system.

Booking interpreters by fax, phone or online.

To be able to use good communication skills with clients of all age groups and carers including those with communication difficulties.

Dealing with clients/ relative’s queries both in person and on the telephone courteously and efficiently.

To report all complaints and accidents to the immediate senior member of staff as soon as possible and document accordingly.

Liaising with equipment companies in order to support the coordination of servicing and with the general maintenance of equipment.

Using the Parago equipment system at Jack Tizard School to maintain equipment inventories for the physio team.

Writing of clinical notes in the SOAP format to record details of clinical sessions.

To support with formatting and collating therapy programmes for patients and students.

To ensure electronic files such as spreadsheets, patient / student folders are organised and maintained.

Personal development:
To ensure that all mandatory training is completed within the required timescales.

To participate in the appraisal system as an appraisee and be responsible for fulfilling your agreed objectives and personal development plan.

To ensure adherence to Trust policy and guidelines at all times

To role model Trust values at all times

To liaise with the physiotherapist regarding client care and report to the supervising therapist any change in the clients condition.

To communicate with other members of the multidisciplinary team, carers, external agencies and those related to the clients care. To use effective communication with clients or relatives who have barriers to understanding or communicating. e.g. visually impaired, hearing or speech disability and to be aware of any device e.g. hearing aids which may hinder communication

To deal sensitively with clients and carers who have a high level of anxiety or aggression due to for example, pain, fear or failed expectations.

The post holder is expected to concentrate frequently on a daily basis during treatment sessions and ensure effective communication with those who have impaired understanding or communication difficulties. There may be unpleasant exposure to verbal or physical aggression.

To actively participate in the trust’s performance appraisal and to have supervision with Physiotherapist to review own performance and identify training and development needs.

To be able to use a computer and digital camera to assist with creating an exercise programme, writing letters and writing e-mails.

To understand the importance of fostering good working relationships and ensuring frequent and effective communication with the supervising physiotherapist and wider team.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

To apply for this job please visit www.chelwest.nhs.uk.