• Full Time
  • London
  • 29,517 £ / Year

Imperial War Museums

Job details

Here’s how the job details align with your profile.


  • £29,517 a year

Job type

  • Full-time




Pulled from the full job description
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Season ticket loan

Full job description

Opportunity ID


Location 1

IWM London
Salary 1

£29,517 per annum
Hours 1

36 hours net per week
Department 1

IWM Institute
Job Summary 1

The Research and Knowledge Exchange Officer will provide efficient and effective administrative support to the day-to-day running of the Research Programme and Strategy at the Imperial War Museums Institute (IWMI).

As a front-line member of staff reporting to the Research and Knowledge Exchange Manager, they will be expected to deal with a wide range of duties from preparation of budgets for grant applications to delivering research-focused events, and demonstrate a positive approach to problem-solving, excellent organisational skills, the ability to manage a varied workload. This is an excellent career development opportunity for someone looking to develop their skills in the field of research administration and knowledge exchange.

The role will be embedded in the Collections Access and Research team, which is part of the IWM Institute for the Public Understanding of War and Conflict, IWM’s research and knowledge exchange hub. It will contribute to delivering the museum Research programme and to expand its academic networks and partnerships.

In addition, your duties will include:

Research and Knowledge Exchange Administration

  • Provide financial and project management support to the Research and Knowledge Exchange Manager including drafting budget and calculating costings for submission of grant applications and reports.
  • Support the Head of Collections Access and Research and the Research and Knowledge Exchange Manager in the capturing and maintaining of essential data and evidence to report and demonstrate the impact of research outcomes and outputs at IWM.
  • Support the Research and Knowledge Exchange Manager in the development and implementation of procedures and protocols to manage and co-ordinate all research activities at IWM.
  • Support the Research and Knowledge Exchange Manager in the up-to-date maintenance of information and records relating to grant applications and projects.
  • Support the Research and Knowledge Exchange manager in the management of the CDP students, ensuring they are supported, and any concerns are addressed and escalated as appropriate.
  • Develop and maintain positive working relationships with IWM staff and departments and work collaboratively at all times.
  • Demonstrate a professional and proactive approach to work at all times, to ensure relationships with academic partners are positive.
  • Undertake any other administrative tasks and responsibilities as requested by the Head of Collections Access and Research.
  • Support the Trust Manager, Academic and Statutory in the preparation of budgets and programme information for funding bids.

Communications and Events

  • Co-ordinate content development for the Research and Academic Partnerships webpages ensuring content is engaging, accurate, and relevant.
  • Draft content for newsletters and other communication tools and channels, internal and external, that enhance visibility of IWM’s research programme.
  • Oversee the maintenance and updating of the Research and Academic partnerships mailing lists.
  • Provide support in the organisation and delivery of internal training research training for IWM staff.
  • Provide support in the organisation and delivery of research-focussed events, including seminars, workshops, and conferences.

General Administration

  • Act as secretary to the IWM Institute Governance Board and to the Research Centre and Services Programme Board. Draft agendas, take minutes and ensure these and meeting papers are circulated on time before meetings.
  • Be responsible for arranging meetings, including room configuration, IT and set up, liaising closely with internal and external stakeholders, academics, and external organisations as appropriate.
  • Contribute to the management of the Research and Academic Partnerships budget, raising purchase orders, managing CDP students’ expenses, and processing invoices.

For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.


Closing date for applications

April 16th 2024, 9:00 AM

Interview Details

Interviews for this post are planned for the week commencing 29th April.


The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only.

  • Our generous full-time equivalent annual leave allowance is 25 days per annum plus public holidays rising to 30 days after 5 years.
  • Access to our Company Group Pension Plan with competitive Employer Contributions.
  • Access to select a range of benefits to suit your personal circumstances and lifestyle via our benefits platform, IWM4me. IWM4me offers IWM staff a wide range of health, protection, and lifestyle benefits, many at corporate rates not available on the high street.
  • Free sanitary products provided at all sites.
  • 20% discount in all IWM’s on-site shops.
  • A 25% discount in IWM’s cafes.
  • Free entry to all IWM Air shows at IWM Duxford.
  • Free entry to a large number of other museums & galleries and their exhibitions which we have reciprocal arrangements with.
  • Enhanced maternity and paternity benefits dependent on length of service.
  • Access to our in-house training programmes and development
  • Access to an interest free season ticket loan scheme after three months service.
  • Access to a Cycle 2 Work Scheme
  • Access to our Employee Assistance Programme, and Career Development Advice.
  • IWM staff also have access to The Charity for Civil Servants services and support.
  • IWM staff are entitled to membership of the Benenden Healthcare Society (subject to their terms & conditions.
  • Eligibility to join the Civil Service Sports Club, securing additional discounts and benefits.
  • Access to social events run by groups with IWM.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to:

A basic check, which shows unspent convictions and conditional cautions.

Equal Opportunities

IWM is committed to a policy of Equal Opportunities.

We miss out when people feel IWM isn’t for them, and are committed to removing and reducing barriers to make IWM open to everyone.

Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public.

At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds.




To apply for this job please visit imperialwarmuseums.tal.net.