Humankind Charity

Job details

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Job type

  • Volunteer

Shift and schedule

  • Monday to Friday


Postal Code DA8 1RQ, Erith DA8

Full job description


Vacancy No


Employment Type


Hours Per Week


Work Pattern

Monday to Friday


Pier Road – London DA8 1RQ

Location Region

South East

Location City


Location Postal Code


Interview Date

10 Jun 2024

Job Details

Could you use your communication skills and to support a group for people looking to make changes to their alcohol or drug use? The Pier Road Project is jointly delivered by Humankind, South London and Maudsley NHS Foundation Trust, and St. Giles, to support people in Bexley to reduce or stop their drug or alcohol use.
We help people with:

  • one to one support and group programmes
  • support to improve mental and physical health
  • methadone or buprenorphine prescribing and community alcohol detox
  • needle exchange
  • recovery community
  • advice on benefits, housing and finances
  • friends and family support

Details of the role:
This role involves assisting the team to support people in group settings, by co-facilitating a group alongside a staff member, either remotely or in person. A number of groups are delivered in a hybrid way, with some people joining online via video call, and we would love some help to ensure these people feel engaged.
There is flexibility around the groups the volunteer could support; these include:
Harm Reduction Group – Monday 11.45 – 13:00
Motivation to Change – Tuesdays 13.15 – 14.30
Relapse Prevention – Fridays at 13.45 – 15:00

There is also the opportunity for the volunteer to experience and get involved with other parts of the service, depending on own goals.

Activities may include:

  • Co-facilitating a group session for people seeking to make changes to their substance use
  • Helping to make sure people can access and engage with the group via Zoom / Microsoft Teams, if a hybrid group
  • Generally listening and being empathetic to others, and speaking positively about treatment / recovery
  • Signposting to other activity / support the service and partners offer
  • Liaising with staff and service users to gain feedback about the service which helps inform decisions and support
  • Adhering to policies related to areas such as safeguarding, information governance and health and safety

Location: Pier Road Project is a short walk from Erith train station, in the borough of Bexley (this role can be remote)
Timings: Pier Road Project is open Monday – Friday 9.30 – 4.30, there is flexibility in the timings of this role as there are a number of groups a volunteer could support.
Training: Volunteers have access to Humankind’s training platform, Learningkind, and will be asked to complete some training modules within their first 3 months, most of these are e-learning modules.

We would love you to bring to this role:

  • Clear verbal/written communication skills
  • A confident and friendly approach
  • Moderate confidence at using Zoom and IT – we can help you build on skills
  • An understanding of the importance of guidelines and procedures relating to key areas such as safeguarding and information governance
  • Be respectful and non-judgemental
  • Willing to attend and complete relevant training
  • To participate in regular supervision sessions with your supervisor

What Volunteers can expect from Humankind:

  • Regular supervision and support
  • Induction and access to training
  • To learn and practice new skills within a team-work setting
  • To feel part of a team and the wider Humankind organisation
  • Reasonable travel expenses reimbursed with proof of journey

Our workplace values are:

  • Honest: we are open and realistic, building trusted relationships in which we challenge, collaborate and change.
  • Committed: we are passionate about being the best that we can be, and we do this by keeping people at the heart of everything that we do.
  • Inventive: we are ambitious, drawing together skills and resources to innovate and adapt in determined pursuit of our mission.

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Who are we…
Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done.

What can Humankind offer you…

Fantastic learning and development opportunities, including free training courses
Happy, Healthy You! – our wellbeing offers for our workforce

Humankind is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at

Salary Period

Per Annum

Vacancy Salary Range


DBS Requirement


Does role require Police/Prison vetting?

Not Applicable

Driving licence required for role?


Applications Close Date

05 Jun 2024

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